Shipping Policy

Last updated: 2025-11-06

Processing Time

Orders are processed within 1–3 business days after payment confirmation (excl. weekends/holidays).

Shipping Area & Methods

We currently ship within the United States via trusted carriers. Transit time typically 3–7 business days depending on destination and service level.

Shipping Fees

Calculated at checkout based on weight, destination, and method. Promotions (e.g., free shipping) will be displayed when available.

Tracking

Once dispatched, you’ll receive an email with tracking information.

Address Accuracy

Please ensure the shipping address is complete and correct. We are not responsible for delays or losses due to incorrect addresses.

Damaged/Lost Parcels

Contact us promptly if your package is damaged or missing. We’ll assist with a carrier claim and provide a replacement or refund where applicable.

Contact

Email: info@owalife.shop • Phone: +1 310-387-4200